What Boiler Answers is for
Boiler Answers is an independent UK guide to gas boilers and home heating. It is written for homeowners, landlords and tenants who have a practical question - what should the pressure gauge read, what does that fault code mean, how much does a new combi boiler really cost, is a heat pump worth it yet - and who want a clear, honest answer before they pick up the phone to an engineer.
Everything on the site is written for a UK audience: prices in pounds, UK regulations, UK brands and UK suppliers. We cover ten topics:
- Boiler costs and prices
- Boiler replacement and installation
- Boiler types and sizes
- Best boilers and brands
- Boiler grants and schemes
- Boiler faults and fault codes
- Boiler pressure, leaks and temperature
- Boiler servicing and maintenance
- Heat pumps and alternatives
- Thermostats and controls
Our aim with every article is simple: you should leave knowing what is normal, what you can safely do yourself, what you should expect to pay, and when to stop and call a professional.
Independent
Boiler Answers is not owned by, or affiliated with, any boiler manufacturer, installer, energy supplier or price-comparison service. Nobody pays to be recommended. Brands cannot buy a place in our comparisons, and installers cannot buy a better position in our guides. We do not collect your details and we do not sell them to anyone.
Where we do have a commercial relationship with a company - for example an affiliate partnership - we say so clearly, on the page where it applies. See How we make money below.
How we work
Our articles are researched from primary sources rather than from other advice websites. The main ones are:
| Source | What we use it for |
|---|---|
| Manufacturer documentation (installation and user manuals, technical data sheets) | Model ranges, outputs, efficiency ratings, guarantee lengths, fault code meanings |
| Gas Safe Register | Who may legally work on gas appliances, how to check an engineer, safety guidance |
| gov.uk | Building Regulations, Approved Documents, grant and funding schemes |
| Ofgem | Energy price cap, scheme rules such as ECO4 and the Boiler Upgrade Scheme |
| Energy Saving Trust | Running costs, efficiency and energy-saving guidance |
All prices on the site are given as ranges, with the factors that move them and a "Last updated" date. We do not promise any specific quote, and we review our cost articles at least once a year.
Our content is researched and drafted with the help of AI tools and reviewed by our editorial team before and after publication. We think readers deserve to know that, so it is written down in our editorial policy. The author on every article is the Boiler Answers Editorial Team. There are no invented experts, no fictional customer reviews and no claims that we have personally tested a boiler.
How we make money
Running a website costs money, and we want to be upfront about where ours comes from.
- Affiliate links. Some articles contain links to boiler installers and retailers, mainly through the Awin affiliate network. Our main partner is BOXT, which sells new boilers with fixed-price online quotes. If you click one of these links and go on to buy, we may earn a commission. It costs you nothing extra and it does not change the price you pay.
- Display advertising. We show a small number of adverts through Google AdSense. Advertising cookies are only set with your consent.
Affiliate links never change what we recommend. If the honest answer is "do not replace your boiler yet", that is what the article says. Every page that contains an affiliate link carries a disclosure at the top, and the full detail is in our affiliate disclosure.
What we never do
- No lead selling. We do not have quote forms, and we never pass your name, address or phone number to installers.
- No newsletter. We do not collect email addresses or run mailing lists.
- No finance, insurance or legal advice. We do not write about boiler cover, boiler insurance, loans or credit, and we do not recommend finance products.
- No fictional content. No made-up authors, reviews, tests or statistics.
- No unsafe instructions. We only describe steps a layperson can safely carry out, such as topping up the pressure or resetting the boiler. Anything involving the boiler casing, its parts or the gas supply is work for a Gas Safe registered engineer. If you smell gas or suspect carbon monoxide, call the National Gas Emergency Service on 0800 111 999.
Who operates Boiler Answers
Boiler Answers is published by a small team working from Hungary, with the site written entirely for readers in the United Kingdom. The company behind it is INTERNETBIRODALOM KFT., which also runs other independent consumer-advice websites.
Boiler Answers is operated by INTERNETBIRODALOM KFT. Arany János utca 36., 8947 Szentkozmadombja, Hungary Company registration number: 20 09 075369 · VAT/tax number: 25815722-2-20 Contact: hello@boileranswers.co.uk
Contact
Spotted a mistake, want to suggest a topic, or have a press or partnership enquiry? Email us at hello@boileranswers.co.uk or see our contact page. Please note that we cannot diagnose your boiler by email - for that you need a Gas Safe registered engineer.